{"product_id":"haolic-care-basic","title":"Haolic Care Basic — 1-Year Remote Support Plan","description":"\u003cp\u003eGet expert guidance for troubleshooting, printer setup, and everyday maintenance with one year of remote technical support.\u003c\/p\u003e\n\u003cp\u003eHaolic Care Basic is designed for owners who need ongoing assistance, including those with out-of-warranty printers, secondhand equipment, or printers purchased outside our official website. Supported brands and models must be confirmed before purchase.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat’s Included\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eRemote troubleshooting and technical support\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eSoftware installation and upgrade guidance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRoutine maintenance guidance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003ePrint settings adjustment assistance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003ePrinter operation training and answers to common questions\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRemote guidance for replacing purchased parts\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWhat’s Not Included\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eFree replacement parts or maintenance supplies\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eParts shipping costs\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOn-site service\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003ePaid software licenses or paid upgrades\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIf replacement parts are needed, they must be purchased separately.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService Term\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYour 12-month service period begins immediately upon payment. Remote support is provided during our published support hours.\u003c\/p\u003e\n\u003cp\u003eThis plan provides remote technical assistance and does not extend hardware warranty coverage.\u003c\/p\u003e","brand":"Haolic","offers":[{"title":"Default Title","offer_id":47233960280236,"sku":null,"price":299.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0621\/7636\/2668\/files\/basic.png?v=1789633099","url":"https:\/\/haolic.com\/de\/products\/haolic-care-basic","provider":"Haolic","version":"1.0","type":"link"}