Get expert guidance for troubleshooting, printer setup, and everyday maintenance with one year of remote technical support.
Haolic Care Basic is designed for owners who need ongoing assistance, including those with out-of-warranty printers, secondhand equipment, or printers purchased outside our official website. Supported brands and models must be confirmed before purchase.
What’s Included
Remote troubleshooting and technical support
Software installation and upgrade guidance
Routine maintenance guidance
Print settings adjustment assistance
Printer operation training and answers to common questions
Remote guidance for replacing purchased parts
What’s Not Included
Free replacement parts or maintenance supplies
Parts shipping costs
On-site service
Paid software licenses or paid upgrades
If replacement parts are needed, they must be purchased separately.
Service Term
Your 12-month service period begins immediately upon payment. Remote support is provided during our published support hours.
This plan provides remote technical assistance and does not extend hardware warranty coverage.
Haolic Care Basic — 1-Year Remote Support Plan
1 / of1
1. How do I know if this product is right for my setup?
Check the product details, specifications, and compatible models listed on this page. If you're unsure, contact Haolic Support and we'll help you find the right fit.
Shipping times vary by product, inventory location, and destination. Estimated delivery information is provided during checkout or on the product page when available.
Warranty coverage varies by product. Please check the warranty information on this page or review the Haolic Warranty Policy for details.
Yes. Our support team can help with product questions, setup, use, and troubleshooting before and after your purchase.
Why Shop Haolic
Clear Compatibility
Check product details and compatible models to find the right fit for your setup.
Technical Support
Get help with setup, compatibility, and troubleshooting from the Haolic support team.
Warranty & After-Sales
Eligible products include warranty coverage and ongoing after-sales support.
Recently viewed
Variant picker
Choosing a selection results in a full page refresh.